Claims

Making a new claim or existing claim enquiries:

• Where possible, have your policy number and expiry date with you before you contact us.
• Contact the specialist motorcycle claims team as soon as possible. Phone 1300 365 354, fax 1300 361 210, email mc.claims@qbe.com.
• Obligations - as the insured party, you have an obligation to take appropriate action to limit or prevent further damage after the initial incident.
• Where required to do so by law, or if the incident is significant, report all matters to the Police.
• If your bike is unable to be ridden, or if you feel it may sustain further damage if ridden, please call for a tow truck. If you have gotten your bike home after an incident, call QBE and we will arrange for a motorcycle specialist to collect your bike and take it to a recommended bike repairer.
• If you are unable to contact QBE, please deliver your bike at the nearest secure location and contact us as soon as possible.